Customers dislike waiting in long queues. If they feel they are waiting too long at your firm for service, they will either leave the line prematurely or not return to your firm the next time they need service. This will reduce customer footfall and eventually revenue and profit. More so reduction of the waiting time usually requires extra investments. However Q-matic helps to make sure this investment of yours is worthwhile.
Q-matic is a Swedish company with over 27 years of accumulated experience from a wide range of industries and countries. Customer Flow Management – a methodology invented and developed by Q-MATIC AB, is the basics of all the products sold by Q-matic. Q-matic technology has successfully been applied in over 110 countries and in various industries... More >>